SP Diagnostics Tyre Tracks News

- New support website - ACR update - Seen the SPi? - New SPi Suite - Customer update -

New SP Support website

We have launched the new SP Support website, where you can find software downloads for the SPi and G2 Pod, documentation and application lists, and a new support forum where you can post questions and get support from the community. If you are not registered or if you were previously registered on the old support site you will need to re-register on the new site, we were unable to transfer your details from the old site, due to data protection restrictions and the fact that all of the passwords are encrypted for security reasons and we are unable to view them. To register on the new site visit here: register now

We hope that this will provide you with a better experience when visiting the site: www.spsupport.com

We have also launched the SP Diagnostics site at the same time, available here: www.spdiagnostics.com

The August 2009 ACR G2 IMAP update is now available for download, this update can be downloaded using your G2 suite, and includes the following additions:

Airbag for Hyundai & Kia
Service reset procedures for Alfa & Fiat
ABS updates for Kia, Hyundai
Updates for Mercedes components

To view the full list of updates visit: Lastest G2 IMAP update

The SP Diagnostics SPi is not just an updated ACR4, its a brand new diagnostic and service tool, whilst keeping all the most loved features of the ACR range of products. The ACR4 and previous models were all fast, simple and easy to use, and also handheld and compact. The new SPi keeps all of these key concepts and improves on them. The SPi makes things even simpler, it uses 1 main lead, so there is no swapping cables for all 16 pin connectors, all software is stored on a single 2GB SD card that stays in the unit whilst you use it, so you never need to swap pods or cards. Easy to follow instructions using only 7 buttons! Like the ACR, the SPi doesn't just display basic set of vague and limited EOBD information, it shows you vehicle manufacturer specific information and data, saving you time and money, it also lets you perform vehicle specific operations, like special service functions, without the need to visit a main dealer. For more details visit: SPi handset

The latest SPi suite, available on the support website will now let you work with and print SPi screens, now you can keep diagnostic information for future reference against that vehicle or to provide evidence and build customer confidence by showing your customer that there were faults present on the vehicle before performing a repair.

A note to update our existing and potential customers

The diagnostics side of the business is now owned by SP Diagnostics and operates independently of Sykes-Pickavant, its continued aim is to support users, grow, improve and expand the automotive diagnostic offering.

Most of the SP Diagnostics team are the original people that brought you ACR in the early 90s, ACR4,SMART,MAP,G2, Service Reset Tools and now the SPi, the same team will be continuing with R&D and product enhancements. Due to the increasing vehicle complexity and the rapid changes in technology, the team at SP Diagnostics is best placed to continue the necessary investment for the long term.

As technology changes the way that data is viewed, you can expect to see some exciting and innovative product developments in the near future.

SP Diagnostics will continue to support existing diagnostics customers and will continue to support Sykes-Pickavant Ltd with products and services available through Sykes-Pickavant Ltd's authorised distributor network.

Independent Garage Association chairman reconfirms support for Code

Independent Garage Association chairman Jonas Zambakides has reconfirmed his commitment to industry self-regulation by renewing his garage's subscription to the Motor Industry Code of Practice for Service and Repair. A firm supporter throughout the development and launch of the Code, he was quick to spot the customer reassurance and commercial advantages to be gained through participating in this industry-wide scheme. www.motorindustrycodes.co.uk